Sales information. Updated 29th July 2004

To place an order, just communicate with us: phone, email, fax,

U.K.

Tel +44 (0) 1625 610849, Tel +44 (0) 870 774 55 75; Fax +44 (0) 1625 267136

Email: sully@halshawmusic.co.uk

HOW TO ORDER if you are outside the UK:

  • Credit card

to estimate how much goods are in your currency see below;

we add postage, and 2% card charge.

Our prices are in British Sterling Pounds (£)

This website will give you an up-to-date conversion into any currency:

http://www.moneyworld.co.uk/rates/currency/

  • Sterling Bank Draft: especially for large sales, banjos, etc. Ask us for a quotation. N.B. a "Sterling Bank Draft" is not a cheque (check) that you issue from your cheque book, it is a "money order" made out in the Sterling currency that you buy with your funds from a bank. It is "cleared", and therefore does not need to be sent to a bank to be cleared - as does a cheque (check). Please make out drafts to Halshaw Music.
  • Other: cash, cheques, etc. - discuss it with us.

Buying from the USA is easy: just select goods, ask us for a quote, and you can pay by card and – your bank automatically converts £ into $. We also accept payments on a USA $ Check – but it could take several weeks to clear.

Customers in Eire: a convenient method of payment is a "Girocheque" in Sterling obtainable at Post Offices.

We can accept payments in EUROS (cash or cheque) ask us for a quote

Minimum mail order sale: £9

SECURITY OVER THE INTERNET: if in doubt, send your credit card number split over 2 emails – or fax, or phone,

Tel +44 (0) 1625 610849, Fax +44 (0) 1625 267136

Email: sully@halshawmusic.co.uk

E,&O,E

 

 

Sales information.UK

Method of payment

  • cash, Postal Orders,
  • personal cheque, or pre-cleared cheque such as Sterling Bank draft or building society cheque. *NB. If if cheque is made out for insufficient amount for goods ordered and postage, we will send out either advice for extra payment or a reduced amount of goods.

(Make cheques payable to HALSHAW MUSIC)
  • credit cards: Mastercard; Visa; Maestro; JCB. NB.surcharge of 2% of invoice (minimum charge of £1) for credit card sales.
  • debit cards: Switch, Solo, Visa Delta, Electron** - £1 flat rate charge each transaction. (** Electron – customer present only - not for mail order);

Mail order charges Minimum mail order sale £5.

All small goods in this catalogue are priced up for post within the UK. You should be able to work out a self-calculated payment (by cheque/cash/PO) for goods and postage. If in doubt: ask us*.

When paying by Credit card, we will calculate postage according to circumstances of weight & value. In order to be properly insured, goods over £26 in value must go "registered" post, minimum charge £7; + £1 card charge or 2% (see above).

All mail orders are sent by insured post, and "registered" parcels are to be signed for on delivery.

Our postage charges include cost of stamps, materials and packing charge.

Post on large instruments, or other heavy/valuable goods: sent within England, Wales and Lowland Scotland.

Under £450 in value: £25 for parcel post 3 day delivery;

Over £450 in value: we will quotes for insured 2 day Datapost service

For other areas: charge as we quote at the time.

NB. We send everything via Post Office (Parcel Force & Royal Mail letter post) so if you know times of local deliveries you can predict when our parcels will arrive. We endeavour to send out all orders on day received.

INFORMATION NEEDED TO PROCESS YOUR CREDIT or DEBIT CARD ORDER

From 4th December 2003, our credit card machine now requires more information to process mail orders.

It now needs:

  • CARD NUMBER
  • EXPIRY DATE
  • ISSUE NUMBER or START (VALID FROM) DATE - for debit cards within UK only
  • SECURITY CODE. This is on the signature strip on the back of your card. There you will see seven numbers: four are the last four of your card number; after that you will see three more numbers – these are your security code.
  • HOUSE NUMBER
  • POSTCODE. (this need not apply outside UK)

These address details are because we are not allowed to charge cards from one postal address when the goods are being sent to another.

Sorry about all this, but it is for your own security - and my card machine will not process your order without this information.

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